The item received will be the same size, style, colours & design however it may vary very slightly from the one shown in the photos, as each one is individually hand made. Every glass picture comes complete with a wooden display stand.
The paint and glass colours are permanent and will never dull or fade.
The glass picture is approximately 15 cm x 10 cm /
6 x 4 inches
All Items are sent 2nd class tracked via Royal Mail.
If you require a quicker postal service please select “express” from the drop-down list prior to placing your order so that the postage can be amended.
All of my stands are made from repurposed solid oak worktop offcuts - a by-product of my partner's kitchen fitting business and may contain colour changes and knots being a natural product.
Please note the gift box received may be a different colour than the one shown in the illustration photos.
COMBINED POSTAGE
Please message me to request combined postage and packaging if purchasing more than one item, especially if ordering from outside the uk. Please do this before placing your order by sending me screenshots of the items you wish to purchase and where they are to be posted - within the uk or worldwide.
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.